Welcome to Continental Jewels. These Terms & Conditions govern your use of our website and the purchase of products from Continental Jewels. By accessing our website or placing an order, you agree to be bound by these terms.
About Continental Jewels Continental Jewels is an online jewellery store offering a curated selection of jewellery and related products. We reserve the right to update our products, services, pricing, and website content at any time without prior notice.
Website Use By using this website, you agree to:
Provide accurate and complete information when placing an order.
Use the website only for lawful purposes.
Not attempt to interfere with or damage the website or its functionality.
Not reproduce, copy, modify, or distribute website content without our written permission.
Products & Product Information We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate. However:
Product colours may vary slightly depending on your device or screen settings.
Product images are for representation purposes and may differ slightly from the actual product.
Product availability may change without prior notice.
Minor variations in jewellery finishing, colour, size, or appearance may occur due to manufacturing and craftsmanship. We reserve the right to correct errors, inaccuracies, or omissions at any time.
Pricing All prices displayed on the website are subject to change without prior notice. Continental Jewels reserves the right to:
Change product prices at any time.
Correct pricing errors.
Cancel an order placed at an incorrect price.
Modify or discontinue promotional offers. Any applicable taxes, shipping charges, duties, or other additional charges will be communicated where applicable during the checkout process.
Orders & Order Acceptance Placing an order on our website does not automatically guarantee acceptance of the order. We reserve the right to accept, reject, or cancel an order for reasons including:
Product availability.
Pricing or listing errors.
Payment issues.
Incorrect customer information.
Suspected fraudulent or unauthorized transactions.
Other circumstances beyond our reasonable control. If an order is cancelled after payment has been received, the applicable refund will be processed through the original payment method, subject to our refund policy.
Payment Customers are responsible for providing accurate payment and billing information. Orders will generally be processed after successful confirmation of payment. Continental Jewels does not store complete credit/debit card information on its own servers where payment processing is handled by third-party payment providers.
Shipping & Delivery We aim to process and dispatch orders within the estimated timeframe provided on the website. Delivery times may vary depending on:
Destination.
Product availability.
Courier or logistics services.
Customs or import procedures.
Public holidays.
Unforeseen circumstances. Continental Jewels is not responsible for delays caused by circumstances beyond our reasonable control. Customers are responsible for providing a complete and accurate delivery address.
International Orders & Customs For international orders, additional customs duties, import taxes, or other charges may apply depending on the destination country. Any such charges, where applicable, may be the responsibility of the customer unless otherwise stated at checkout. Customers are responsible for complying with the applicable import regulations of their country.
Returns & Exchanges Returns and exchanges are subject to our Return & Refund Policy. Certain products may not be eligible for return or exchange, including but not limited to:
Customised or personalised jewellery.
Made-to-order products.
Products that have been worn, altered, damaged, or modified.
Products returned without original packaging or documentation.
Products outside the applicable return period. Customers should inspect their order promptly after delivery and contact us as soon as possible if the product arrives damaged, defective, or incorrect.
Jewellery Care Jewellery should be handled and stored carefully. We recommend avoiding prolonged exposure to:
Perfumes and cosmetics.
Chemicals and cleaning products.
Chlorine and salt water.
Excessive moisture.
Physical impact or rough handling. Normal wear and tear, scratches, discolouration, or damage caused by improper use may not be considered manufacturing defects.
Custom & Personalised Products Where customised or personalised jewellery is offered, customers are responsible for providing accurate details before production. Once production has started, customised or personalised orders may not be eligible for cancellation, return, or exchange unless the product is defective or otherwise covered by applicable consumer law.
Intellectual Property All content on this website, including but not limited to:
Logos
Brand names
Product images
Photography
Graphics
Text
Designs
Website layout
Videos is owned by or licensed to Continental Jewels and is protected by applicable intellectual property laws. You may not reproduce, copy, modify, publish, distribute, or commercially use our content without prior written permission.
Third-Party Services & Links Our website may contain links to third-party websites, payment providers, delivery services, or other external services. Continental Jewels is not responsible for the content, availability, security, or policies of third-party websites or services. Your use of third-party services may be subject to their own terms and conditions.
Limitation of Liability To the extent permitted by applicable law, Continental Jewels shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products. Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited.
Website Availability We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted or error-free access. The website may occasionally be unavailable due to:
Maintenance.
Technical issues.
Server problems.
Security updates.
Third-party service interruptions.
Circumstances beyond our reasonable control.
Privacy Your use of our website is also governed by our Privacy Policy. We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws.
Changes to These Terms Continental Jewels reserves the right to update or modify these Terms & Conditions at any time. The updated version will be posted on this page with the revised “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.
Governing Law These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable to Continental Jewels and the relevant jurisdiction of the business. Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the applicable courts. Note: The exact governing law and jurisdiction should be confirmed based on where Continental Jewels is legally registered and operates.
Contact Us If you have any questions regarding these Terms & Conditions, orders, products, or our services, please contact us:
